Most users notice a fresher, lifted look after the first treatment — especially around the eyes, jawline and cheeks.

For deeper improvements in contour, firmness and fine lines, consistency matters: expect visible change within 60 days of regular use.

Every skin responds differently to microcurrent.
That’s why the Elevate has three gentle settings:

• Level 1: Ideal for beginners or sensitive skin.
• Level 2: A balanced everyday level.
• Level 3: For experienced users who want a deeper lift or more sculpting.

 We always recommend starting on Level 1 so your skin can adapt.
Increase gradually for optimal results.

Yes. Microcurrent has been used in professional clinics and medical environments since the 1970s and is considered one of the safest non-invasive skin technologies available.

It uses very low electrical currents that are clinically researched, CE-certified, and proven safe for facial use. Studies show no risk of tissue damage, burns, or long-term side effects when used correctly.

The Elevate meets EU safety standards, is built with current limiters, and includes a safety chip that prevents overstimulation — the same principles used in professional devices.

You may feel a light tingling in some areas (this is normal), but the treatment is generally painless and well-tolerated, even for daily use.

On a full charge, the Elevate lasts at least 30 days with normal use.

Some users report up to 2–3 months.

We recommend charging it about once a month to keep the intensity strong and consistent.

No — microcurrent is generally painless.

Some people feel a light tingle or tiny muscle twitch, especially around the eyes or mouth.

This reduces over time as your skin gets used to it and is completely normal: microcurrent gently stimulates the muscles, similar to your body’s natural signals.

If you feel any discomfort, simply apply more HydroGlow Gel.

Botox and fillers work with injections — freezing muscles or adding volume.

The Elevate does the opposite: it activates your own facial muscles and boosts collagen, helping your skin strengthen itself naturally.

It’s not a quick fix — it’s a long-term, natural method that supports lasting firmness and contour.

Yes — a conductive gel is essential for microcurrent.
Without it, the current can’t travel properly through the skin, which reduces results and may cause discomfort.

The HydroGlow Gel is formulated specifically for the Elevate:

• stable conductivity
• smooth gliding
• skin-soothing hydration
• compatible with sensitive skin

If you prefer to use your own conductive gel, ensure it is microcurrent-safe, fragrance-free, and water-based.

Some effects of microcurrent are temporary, while others build gradually with consistent use.

Immediate effects such as depuffing and lifting are similar to a workout “pump” and will gradually fade if you stop using the device.

However, long-term improvements develop over time as the facial muscles are regularly stimulated. With consistent use, facial contours can appear firmer and more defined.

If you stop using the device completely, your muscles will slowly return to their natural baseline over time, just like when you stop exercising a muscle in the body.

Most users maintain their results with 2–3 sessions per week after the first 60 days.

The Elevate is suitable for nearly all skin types and anyone 18+.
It’s ideal for those wanting a natural, non-invasive way to lift, sculpt, and strengthen the skin.

However, we recommend avoiding using the device if you have:

• A pacemaker or heart rhythm disorders
• Epilepsy
• Pregnancy
• Active skin infections, open wounds, or inflammation
• Severe rosacea or eczema in the treatment areas
• Botox or fillers within the last 2 weeks
• Facial surgery within the last 3 months (unless approved by your doctor)
• Skin cancer or conditions requiring medical supervision

When in doubt, always consult a doctor or skin therapist.

Some customers expect the metal spheres to rotate.

Explanation: The metal spheres are not supposed to rotate and they never move. Their purpose is to conduct the microcurrent (electrical current) between the two contact points. The effect comes from the electrical current being conducted through the skin, not from the spheres moving.

Some users feel little or nothing during use.

Explanation: The sensation of microcurrent can vary from person to person and from one area of the face to another. This depends on factors such as:

• differences in skin thickness
• the amount of fat tissue beneath the skin
• individual skin sensitivity

Because of this, some people may feel the microcurrent stronger than others. This does not affect the effectiveness of the device.

Tips if someone wants to feel it more clearly:

• apply a little more conductive gel
• hold the device slightly longer on one spot

Important: feeling it more strongly does not mean the device is working better.

Some users think the device is broken because it stops during use.

Explanation: The device has a built-in automatic timer of 5 minutes. After five minutes it automatically turns off. This is a normal feature and not a malfunction. You can turn the device back on immediately and resume with your session.

Some customers expect the device to vibrate like a massage tool.

Explanation: The device does not vibrate because it is not a massage device. It works with microcurrent technology, which uses small electrical impulses to stimulate the facial muscles through the metal contact points. The effect comes from the electrical current, not from vibration.

Some users notice a slightly stronger sensation around the mouth area or occasionally experience a light metallic taste during use. This is normal and harmless.

The skin around the mouth is thinner and contains less fat tissue than other parts of the face. Fat tissue naturally reduces the sensation of microcurrent, so areas with less fat can feel more sensitive.

In addition, teeth and saliva conduct electrical current more easily than fat tissue. This can make the sensation feel slightly stronger when the device is used near the mouth.

If you have dental work such as a retainer, metal fillings, or other metal dental appliances, you may notice the sensation a bit more because metal conducts electricity well.

This feeling is completely safe and temporary as it immediately fades after your session.

A microcurrent device uses microcurrent (very low electrical impulses) to stimulate the facial muscles. This helps improve skin elasticity, soften fine lines, and define your natural facial contours. Think of it as a gentle workout for your face.

Yes, House of Tones microcurrent devices are safe for all skin types. However, if you have a medical condition such as epilepsy, a pacemaker, or if you are pregnant, we recommend consulting your doctor first.

For best results, we recommend using the device 3 to 5 times per week during the first 60 days. After that, 2 to 3 sessions per week are sufficient to maintain your results.

Many users notice a subtle lift and healthy glow immediately after the first session. Long-term results, such as more even skin and reduced fine lines, typically appear after several weeks of consistent use.

Yes, a conductive gel is essential. It ensures proper transmission of the microcurrent and helps protect your skin. We recommend using the House of Tones HydroGlow Gel, specially developed for the Elevate, to ensure optimal conductivity and maintain the quality of the device.

Absolutely. Always use the device on clean skin with a conductive gel. After your session, you can apply your regular serums and moisturizers — they will actually absorb more effectively.

No, there is no downtime. You can use the device in the morning or evening and continue with your day immediately — with glowing skin.

Yes! Our devices are compact, travel-friendly, and come with a dust bag to safely store your Elevate. Make sure the device is fully charged and properly packed. For international travel, always check the airline’s regulations.

After each use, simply clean the device with a soft, slightly damp cloth. Do not use harsh cleaning agents. Store it in a dry, cool place to ensure a longer lifespan.

Yes, as long as you wait at least 2 weeks after your treatment. This gives the Botox time to settle properly. Because microcurrent stimulates muscle activity, using it too soon or directly over injected areas may reduce the relaxing effect of Botox.

Yes, microcurrent can be safely used alongside fillers once the treated area has fully healed — usually after about 2 weeks. Microcurrent works differently: it stimulates the muscles and supports skin firmness without affecting the filler material.

After Botox, it’s best to avoid the exact muscles that were injected, especially during the first few weeks. With fillers, you can usually treat the area as normal, but we recommend using gentle pressure and following the advice of your practitioner.

Microcurrent does not interact with the injectable substances themselves. It works on a different level — targeting the muscles and skin. With proper timing and technique, it can be safely used alongside injectables without affecting their results.

All orders are delivered within 2–3 business days. Once your order has shipped, you’ll receive a track & trace link to follow your package.

Yes, we currently ship within Europe and Morocco. If you’re located elsewhere and would like to place an order, please contact us and we’ll be happy to explore the options with you.

Of course. As soon as your order is shipped, you’ll receive a track & trace link by email.

Please contact us at info@houseoftones.nl, and we’ll resolve it quickly for you.

You can pay using all commonly used payment methods, including iDEAL, credit card, PayPal, Apple Pay, and Google Pay. Klarna is also available if you prefer to pay in installments.

Yes, this is possible within 30 minutes after placing your order. Please contact our support team as soon as possible.

Yes, all payment details are securely processed through our trusted payment partner (Mollie).

This may be due to incorrect payment details or a block from your bank. Please try again or contact your bank for assistance.

Yes, you’ll receive an email confirmation immediately after completing your purchase.

We hope you love your purchase. However, if you change your mind, you can return your order within 60 days of receiving it.

The product must be in good condition — unused, or if tested, carefully placed back in the original packaging. Damaged or missing packaging may affect your eligibility for a refund.

Please refer to our Terms & Conditions for full return details.

Send an email to support@houseoftones.nl with your order number, and we’ll be happy to assist you.

Once we’ve received your return, refunds are processed within 5–7 business days.

Please contact us as soon as possible and include photos of the product. We’ll either send a replacement free of charge or issue a refund.

How can I contact the House of Tones team?

Feel free to email us — we’re happy to help with questions, product advice, or feedback. You can reach us at info@houseoftones.nl.

For questions about orders or returns, please include your order number for faster assistance.

For press or collaboration inquiries, please email info@houseoftones.nl.

Our customer service is available by email Monday to Friday, 9:00–17:00 (CET), excluding public holidays. You’ll receive a response within 1–2 business days.

Tip: Please avoid sending multiple messages in the same thread, as this may place your email back at the end of the queue.